CoinSmart is on a mission to make cryptocurrency accessible to everyone. Breaking down the barriers of complex and confusing crypto transactions, CoinSmart offers simple solutions, learning tools for all levels, and 24/7 client support.
As a Client Experience Agent you’ll be taking the “cryptic out of cryptocurrency” for our clients. Not only will you be directly responsible for keeping CoinSmart’s clients happy, and ensuring they have the best possible crypto experience, but you will also spend time working with the product development team to share customer feedback and insights and to test new features before release to help us build the best possible product for our customers.
We’re a hard working team of engineers, marketers, designers, finance and operations professionals with diverse backgrounds and industry experience.
We have an open door policy and pride ourselves on collaborative communication.
We’ve made it super simple to buy, sell and trade cryptocurrency, ensuring our clients have all of the support and educational resources they need to feel comfortable and confident investing with us.
In less than 3 years, we’ve become one of the largest, FINTRAC regulated exchanges in Canada. We’re in the process of expanding to Europe and the U.S. and this is just the beginning!
At CoinSmart, we work hard and run fast but always ensure we’re having fun along the way.
CoinSmart is an equal opportunity employer and strongly encourages applications from people of colour, persons with disabilities, women, and LGBTQ+ applicants.
Just the basics here. We will review and and reach out as soon as possible if you are a good fit for the role.